Recording & audio
Microphone permission, long recordings, what happens if you leave the app mid-entry.
Transcription
On-device versus cloud, switching engines, retrying a take that failed to transcribe.
Parts & analysis
Renaming and merging parts, why a role looks wrong, how insights are drawn.
Privacy & your data
App lock, where recordings live, what happens to cloud audio, exporting everything you have.
Subscription & billing
The five-entry trial, restoring a purchase, switching plans, refunds.
Account & devices
Signing in, moving to a new phone, beta access, app updates.
Still stuck
Open the support centreWrite to a person.
A small team reads every request in the support centre. We never ask you to paste in your entries — no need to include what you journaled about.